Terms and Conditions
Terms and Conditions
These terms and conditions will apply to the purchase of any goods by you as the customer (‘Customer’) on Holly Clark Editions and related pages (the ‘Website’). Holly Clark Editions, trading name is Holly Clark Photography, registered at 3 Tunnel Mews, Knock Lane Blisworth, Northampton, NN7 3DA.
The Customer must be a minimum age of 18 years to order via the Website. The Website reserves the right to deny or change a Customer’s order (e.g. if the Customer has provided incorrect personal data).
We reserve the right, on our sole discretion, to update or revise these Terms and Conditions.
The use of Holly Clark Editions and/or a purchase through the Site indicates full acceptance of these terms and conditional.
The Website and all its content is owned by Holly Clark Editions. The information is protected by intellectual property and marketing legislation, inclusive of branding, company names, product names, images, graphics, design, product descriptions and other content may not be copied or used without the prior written consent of Holly Clark Editions.
Goods
The imagery and descriptions of the Products is as set out in the Website or other form of advertisement. Any description is for illustrative purposes only. Such illustrations do not guarantee to reproduce the exact appearance of the product.
In the case of any Products made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
All Products which appear on the Website are subject to availability.
We can make changes to the Products which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
Holly Clark Photograph shall have no liability in case products are sold out, nor for image or typographical errors on the Website e.g. errors in the product description or specification, inaccurate prices and price adjustments (such as changed prices from suppliers, change in currencies) or incorrect information with regards to whether a product is in stock. Holly Clark Editions is entitled to rectify any such errors and, at any time, to change or update the information.
Basis of Sale
The description of Products on the Website does not constitute a contractual offer to sell the Products. When an order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.
The order process is set out on the Website. Each step allows you to check and amend any errors before submitting the order. It is your responsibility to check that you have used the ordering process correctly.
A contract will be formed for the sale of Products ordered only when you receive an email from us confirming the order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately if any errors. We are not responsible for any inaccuracies in the order placed by you. By place an order you agree to us giving you confirmation of the contract by means of an email with all information in it. You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not latter than the delivery of any Goods supplied under the contract.
No variation of the contract, whether about description of the Products, fees or otherwise, can be made after it has ben entered into unless the variation is agreed by the Customer and Holly Clark Editions in writing.
Price and Payment
The price of the Product and any additional delivery or other charges is that set out on the Website at the date of the order or such other price as we may agree in writing. All prices are in Great British Pounds and include VAT. The prices do not include payment and shipping fees, which are given separately.
Payment must be made at the time of purchase to complete your order.
Special Offers
Holly Clark Editions may from time to time provide special offers on the Website which may have more favourable conditions than those set forth in these General Conditions – for example, reduced pricing or free shipping. Such conditions will apply for the duration of the special offer and for the specific products set forth by Holly Clark Editions. We reserve the right, at any time, to withdraw such special offers. Upon termination or withdrawal of a special offer, these General Conditions shall apply without any amendments. Any offers on specific products on the Website are valid only for a limited period of time.
Gift Cards
Gift cards sold by Holly Clark Editions are valid for 18 months from the date of issue and can be redeemed on Holly Clark Editions Website. After the expiry date, the card cannot be used as payment or reactivated, nor can any remaining value be reimbursed. Your gift card constitutes legal tender at Holly Clark Editions and must be stored securely. Gift cards cannot be exchanged for cash. Lost or stolen cards will not be replaced.
Delivery
We will always endeavour to deliver the Product to the delivery location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the contract entered into.
If Holly Clark Editions, for reason out of their control, is unable to deliver within this time period, no further liability will be taken.
For delivery outside of the United Kingdom, the Customer will be liable to pay for any local import duties and/or taxes.
The Customer agrees we may deliver the Products in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.
If you or your nominee fail, through no fault of ours, to take delivery of the Product at the delivery location, we may charge the reasonable costs of storing and redelivering them.
The Product will become your responsibility from the completion of delivery or Customer collection.
Right of Refund
Due to the custom nature of Holly Clark Editions, we have a non-refundable policy. Items are not able to be returned. Exception will be made, if you received the wrong order or your order is damaged.
Privacy Policy
This privacy policy sets out how Holly Clark Editions uses and protects any information that you give Holly Clark Editions when you use this website.
Holly Clark Editions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Holly Clark Editions may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from November 2020.
Holly Clark Editions takes our clients’ and our website visitors’ privacy seriously. We will never sell, rent or disclose your personal information to any third party without your consent. Unless you give Holly Clark Editions express permission to act otherwise, the following privacy policy will guide the way we treat any personal information provided to us on this website.
We may collect the following information:
• name, job title and type of industry / occupation
• contact information including email address and telephone numbers
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Controlling your personal information:
You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@hollyclarkeditions.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 3 Tunnel Mews, Knock Lane Blisworth, Northampton, NN7 3DA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you have any questions about this privacy statement please email hello@hollyclarkeditions.com
Cookies and how we use them:
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
We use ‘traffic log’ cookies to identify which pages are being used. ‘Traffic log’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and improve our website in order to tailor it to customer needs.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Our website uses two (2) persistent cookies; Google Analytics. Read more about the individual analytical cookies we use and how to recognise them below.
Google Analytics is Google’s free web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own set of cookies to track visitor interactions.
These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.
Analytics customers are obliged to notify users of their use of analytics software. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser, which prevents Google Analytics from collecting information about your website visits.
View Google’s Policy http://www.google.com/analytics/learn/privacy.html
Local Shared Objects: We make use of the local shared object within Flash to remember if you have previously visited this page or to remember specific user preferences such as language.